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We Are Here for You

At Ela New York, we believe that great service is just as important as beautiful style. Our customer care team is here to support you with kindness, clarity, and attention to detail.

Whether you have a question about a product, need help placing an order, or want assistance with a return, we are here to make the process simple and reassuring.

Our team is available Monday to Friday, 9:00 AM – 5:00 PM and usually responds within 12–24 hours on business days.

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By women, for women

What started as a small idea between friends on the coast has grown into a community of women across Australia and New Zealand, all connected by a love for confidence, comfort, and effortless style.

At Ela New York, every piece is crafted to flatter and move with you, made for sunny days, coastal getaways, and everything in between.

For our Ela New York community: early access to limited favourites.

Once they sell out, they won’t return. 🧡